Privacy Policy

This Privacy Policy describes how CayPlay Studios, LLC (“CayPlay,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access or use our website, play our games, or otherwise engage with our products and services (collectively, the “Applications”).

By using the Applications, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of information as described herein.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Correspondence details when you contact us
  • Information you submit through forms, support requests, or inquiries

We do not require users to create accounts directly with us on our website.

1.2 Information Collected Automatically

When you access or use the Applications, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Referring URLs
  • Pages viewed and interactions with the Applications

This information is used primarily for analytics, security, and performance monitoring.

1.3 Cookies and Similar Technologies

We may use cookies or similar technologies to operate and improve the Applications. Cookies may include:

  • Session cookies, which expire when you close your browser
  • Persistent cookies, which remain on your device for a set period

You can disable cookies through your browser settings; however, some features of the Applications may not function properly as a result.

2. How We Use Your Information

We use collected information for purposes including:

  • Operating and maintaining the Applications
  • Improving functionality, content, and user experience
  • Responding to inquiries and communications
  • Monitoring usage, analytics, and performance
  • Detecting, preventing, and addressing technical or security issues
  • Complying with legal and regulatory obligations

3. Sharing and Disclosure of Information

3.1 Service Providers

We may share personal information with trusted third-party service providers who perform services on our behalf (such as hosting, analytics, or customer support). These providers are authorized to use personal information only as necessary to provide services to us.

3.2 Third-Party Platforms

Our Applications may be distributed or hosted on third-party platforms (such as digital storefronts or console platforms). Any information collected by those platforms is governed by their respective privacy policies, not this Privacy Policy.

3.3 Legal Obligations

We may disclose personal information if required to do so by law or if we reasonably believe disclosure is necessary to:

  • Comply with a legal obligation
  • Protect our rights or property
  • Prevent fraud or security issues
  • Protect the safety of users or the public

3.4 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify an individual.

4. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, it is securely deleted or anonymized.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Object to or restrict certain processing activities

Requests may be submitted using the contact information provided below. We may need to verify your identity before responding.

6. California Privacy Rights

We collect limited personal information in connection with your use of the Applications, such as contact information you voluntarily provide and basic usage data (e.g., IP address and browser information). We use this information solely for the purposes described in this Privacy Policy. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

California residents may have the right to request access to or deletion of their personal information, subject to applicable legal exceptions. Requests may be submitted using the contact information provided in the Contact Us section of this Privacy Policy. We may require verification of your identity before responding.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Applications are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information promptly.

9. International Data Transfers

Your personal information may be processed in the United States or other jurisdictions where we or our service providers operate. By using the Applications, you consent to the transfer and processing of your information in these locations, which may have different data protection laws than your jurisdiction.

10. External Links

The Applications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and your interactions with them are governed by their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy, with the “Last Updated” date revised accordingly. Continued use of the Applications after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

CayPlay Studios, LLC
Attn: Privacy Officer
Email: support@cayplay.com